Effective Date: January 1, 2024 · IrieItemz, Kingston, Jamaica
IrieItemz is an online marketplace based in Kingston, Jamaica, offering electronics, clothing, lights, motor vehicle parts, and general goods. We connect buyers and vendors across Jamaica through a simple, secure platform.
By using our website and services, you agree to these policies. For questions, contact us at info@irieitemz.com or via WhatsApp.
Information We Collect: When you create an account or place an order, we collect your name, email address, phone number, and delivery address. We also collect order and transaction history.
How We Use It: Your information is used to process orders, verify payments, provide customer support, and improve our services. We do not sell your personal information to third parties.
Data Security: All data is stored securely on encrypted servers. Bank transfer receipts are stored for verification purposes only and are not shared publicly.
Cookies: We use cookies to remember your session and improve your shopping experience. You may accept or decline cookies via the banner shown on first visit.
Your Rights: You may request to view, update, or delete your personal data by contacting us at info@irieitemz.com.
We do not accept returns or offer refunds except in cases where:
All claims must be submitted via WhatsApp within 24 hours of delivery with photographic evidence. IrieItemz reserves the right to assess all claims on a case-by-case basis.
Cookie Wallet credits issued as a resolution are non-transferable and non-refundable to cash.
Coverage: We deliver island-wide across Jamaica. Delivery fees vary by location and vendor.
Timeframes:
IrieItemz is not liable for delays caused by third-party couriers, weather, or other factors outside our control.
We accept the following payment methods: Cookie Wallet, Bank Transfer (NCB), Cash (in-store POS), and PayPal.
Bank Transfers: Must be completed to the account details shown at checkout. All transfers are manually verified before orders are processed.
Cookie Wallet: Store coin used for purchases. Balances are non-refundable to cash and cannot be transferred between accounts. See the Cookie Wallet Policy section above for full details.
IrieItemz reserves the right to cancel any order suspected of fraudulent activity.
IrieItemz is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
When you click on links to Amazon products on our site and make a purchase, IrieItemz may earn a small commission at no additional cost to you. These commissions help support our platform and allow us to continue providing quality content and services.
Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Product prices and availability are subject to change.
We only recommend products we believe will add value to our customers. Our recommendations are independent and not influenced solely by affiliate commission.
Eligibility: You must be at least 18 years old to create an account and make purchases.
Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials. IrieItemz is not liable for unauthorized access resulting from your negligence.
Prohibited Activities: You may not use IrieItemz for fraudulent purchases, account impersonation, or any illegal activity under Jamaican law.
Intellectual Property: All content, logos, and branding on IrieItemz are the property of IrieItemz and may not be reproduced without permission.
Changes to Policy: IrieItemz reserves the right to update these policies at any time. Continued use of the platform constitutes acceptance of any updated terms.
Governing Law: These terms are governed by the laws of Jamaica.
For any questions about these policies, please reach out: